Commonly used hacks on Discord, such as phishing links, malicious files and other harmful softwares. Safety. No user should ever feel unsafe or threatened on a Discord server. Which text/voice channels do people use the most? Fortunately, the Discord Moderator Academy (DMA) is designed to serve as a comprehensive guidebook to understanding the many layers of moderation, written by expert community moderators who delve into its practices daily. Moderators are unlikely to notice user action. Overview. The text that is placed above the description, usually highlighted. that break the rules of your server, arent being said.Invite filtering is equally important in large or public servers where users will attempt to raid, scam or otherwise assault your server with links with the intention of manipulating your user base to join or where unsolicited self-promotion is potentially fruitful. Cannot hyperlink any text in a normal message, must use an embed. Removing invite links from less relevant traffic sources will decrease server growth. Can create 10 webhooks per server with the ability to customize each avatar and name. This can encompass subjects like politics, mental health, or maybe even their own personal struggles. This feature is usually chained with Raid Prevention or Damage Prevention to prevent the detected raid from being effective, wherein raiding users will typically spam channels with unsavoury messages.Raid-user detection is a system designed to detect users who are likely to be participating in a raid independently of the quantity of frequency of new user joins. Full-time. The Unverified role should have no permissions. You can create an outline of your training where you write down the topics you will cover and the objective of that topic. Here experienced moderators or the head of staff introduce each new member of the team personally and guide them through the most important aspects. Here are some of the most important ones you need to know:An important thing to note is that embeds also have their limitations, which are set by the API. Basics. Will you offer new moderators to practice during your training and get hands-on experience? Adding or promoting an invite link on a relevant traffic source will increase server growth, Improving the overall quality of referrers will attract people that are more likely to stay on your server and engage with your community, Enabling or adjusting the Welcome Screen will guide users to the right introduction channels and encourage engagement, Streamlining the channel and role structure will make the server less overwhelming to new users and encourage participatio, Implementing a news feed announcement channels with role notifications will encourage people to check the announcement channel regularly, Implementing community engagement campaigns will improve activity. Take a more abstract, philosophical look at the practice of moderation- from exploring differing moderation styles to examining the moderator/user dynamic, and beyond. 8. articles. A Banned words filter can catch links and invites provided http:// and https:// are added to the word blacklist (for all links) or specific full site URLs to block individual websites. Have quick notes ready with keywords that you are going to use during your training, so you do not lose track of where you are and what objective you are trying to convey. How many new members successfully activate on their first day? Such instances can include how to handle issues in audio channels, user disputes, DM Discord invitations, off topic discussion in the incorrect channel, and potential issues that may be encountered with bots. Moderators are unlikely to notice user action. I have been using discord for 4+ years! Which text/voice channels do people use the most? You may already know by now that you can report content to Discord's Trust & Safety team if it breaks Discord's Community Guidelines or Terms of Service. In addition, discord.gg can be added to a blacklist to block ALL Discord invites.A Banned Words filter is integral to running a public server, especially if its a Partnered, Community or Verified server, as this level of auto moderation is highly recommended for the server to adhere to the additional guidelines attached to it. When youre ready to be tested, the exam is accessible from any article within the Discord Moderator Academy. *Gaius can apply same blacklist/whitelist to names as messages or only filter based on items in the blacklist tagged %name**YAGPDB can use configured word-list filters OR a regex filter. While many servers will use catch-all filters to make sure links stay in specific channels, some links will always be malicious. Sometimes, bots and webhooks work their best when working together. This can make administration and moderation of your server much easier. Username filtering is less important than other forms of auto moderation, when choosing which bot(s) to use for your auto moderation needs, this should typically be considered last, since users with unsavory usernames can just be nicknamed in order to hide their actual username. My name is Morrigan! Readers on the announcement channel will increase. 0.5. hours. Basics. *Unconfigurable, triggers raid prevention based on user joins & damage prevention based on humanly impossible user activity. Marta Arts Center Station. Learn what it takes to create a dream team to run your community. Having multiple opinions about certain matters and receiving assistance from a reliable source prevents moderators from feeling pressured with moderation tasks and can even open your eyes to new viewpoints. This kind of training should include commonly used commands and procedures. . Here is an image to showcase an example of these properties: Example image to showcase the elements of an embedAn important thing to note is that embeds also have their limitations, which are set by the API. Moderation is an ever-shifting and learned art, and mistakes are not to be punished when they happen every once in a while.It may be tempting to conduct these regular exercises incognito (aka acting up on an alt to see how they do) or test them without warning- while this may yield more everyday unbiased results, it has a high probability of backfiring. Moderators . Try to use the same prefix for the mainly used moderation bot to not cause unnecessary confusion, particularly for users who are new to moderating. Youll find the platforms best moderators, bot devs, scholars and researchers, and even Discord engineers and product managers, Trust & Safety members, and policy experts. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 314: Training and Onboarding New Moderators, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation. ), and its important to understand what you and your members want your community to be. However, you can reset the bot token if needed. Even though this comparison is important for better understanding of both bots and webhooks, it does not mean you should limit yourself to only picking one or the other. For example, if you are training moderators to use Modmail, your objective is that new moderators are able to handle Modmail tickets and use the commands available to them. Not only does a moderation team distribute workload, but it allows for new ideas and perspectives maybe youre not as technical, and bringing in a bot expert allows for automating some manual chores. How do you want to introduce new members? Dont forget to thank everyone who participated for their active contributions! spamming). The LSAT, SAT, and Tax forms are nothing compared to the most difficult e. These include, but are not limited to, lectures, quick exercises, group discussions, practice runs, quizzes, videos, demonstrations, and more. Whats the coolest part about it? *Defaults to banning ALL links**YAGPDB offers link verification via google, anything flagged as unsafe can be removed***Setting a catch-all filter with carl will prevent link-specific spam detection. Through our many articles, you can learn how to set up your community with moderation tools, run amazing events, grow and expand a wonderful moderation team, establish good rules, become a community leader , understand conflict resolution, and so much more. Verification gates make it harder for people to join in the conversation of your server, but in exchange help protect your community from trolls, spam bots, those unable to read your servers language, or other low intent users. And maybe sometimes similar communities already exist, but that doesnt mean you cant build your own space. These functions usually prevent messages from being sent or read in public channels that new users will have access to. Users will not be subject to the server verification level on joining, but will be after they verify. Safety. How many new members retain the next week? This is a subset of Damage Prevention.Raid cleanup commands are typically mass-message removal commands to clean up channels affected by spam as part of a raid, often aliased to Purge or Prune.It should be noted that Discord features built-in raid and user bot detection, which is rather effective at preventing raids as or before they happen. Separate instructional & verification channels, Requires the most effort from both moderators and users, Simple to perform, cannot mistype anything, More complex, users must read and type more carefully, Users subject to server verification level (if using the Verified role method), Users not subject to server verification level, Extremely effective at deterring trolls from reaching the rest of the server, Users do not need to read instructions/rules as closely to understand what to do, Encourages users to read the verification message carefully, Encourages users to read the verification message carefully, but. After submitting your contact details, you must perform a multiple-choice exam. How to Join the Discord Moderator Community. The most common forms of spam are also very typical of raids, those being Fast Messages and Repeated Text. In addition, total engagement on your other channels may grow at a slower pace. We recommend reading through all the articles before taking the exam take some time to find a quiet spot and set aside an hour to take on the exam. Username filtering is less important than other forms of auto moderation, when choosing which bot(s) to use for your auto moderation needs, this should typically be considered last, since users with unsavory usernames can just be nicknamed in order to hide their actual username. In such situations you need to be able to react spontaneously and be flexible, such as pitching in for someone who is unable to attend due to a last minute shift in schedule. Or maybe you could use an events expert to really get people to know each other on a more regular basis! Here are some of the most important ones you need to know: If you feel like experimenting even further you should take a look at the full list of limitations provided by Discord here.Its very important to keep in mind that when you are writing an embed, it should be in JSON format. Raid detection means a bot can detect the large number of users joining thats typical of a raid, usually in an X in Y format. Anti-Spam is integral to running a large private server, or a public server. I was very tired and stupid at the time and I fell for it, filling out my discord login information in a login page that . Much more flexible as they can do more complex actions similar to what a regular user can do. Staff members are often exposed to harmful or disrespectful messages, some of them targeted at some moderators directly. Requiring newer moderators to work with each other or even an assigned team member allows you to better monitor progress and for aid to come when required. If your training takes place in a voice chat or call, test your microphone and if you have a wireless headset, make sure it is charged up beforehand! Discord Moderator Academy Phishing scam. Gaming & Engagement Specialist. Test evaluations may take a few weeks to be properly graded, so sit tight. The Discord moderator academy is the most rigorous exam that has ever been created. Have some room at the end to answer any questions your trainees might have. Once youve identified the interest or a passion you want your server to focus on, the next step in defining your community is to identify its purpose. After defining your communitys purpose, the next most important element of running an online community is moderation. . Managing different philosophies is integral to understanding the many interests that may emerge in your growing community over time, and having a good moderation team means that itll better reflect in your server as a whole. Firstly, enter your Discord username as well as the hashtag that comes with it (e.g. IIRC, Discord only let's you know if you passed with the invite to the server. These servers should be added to an invite whitelist to prevent their deletion.Anti-RaidRaids, as defined earlier in this article, are mass-joins of users (often selfbots) with the intent of damaging your server. This covers a wide base of things on Discord, there are multiple types of spam a user can engage in. Located next to the footer. However, you shouldnt rely solely on these systems if you run a large or public server. Weekend availability. In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. Moderators are at the forefront of creating spaces where people feel safe and can find belonging. There are rate limits in place to stop bots from harming servers that can prevent deletion of individual messages if those messages are being sent too quickly. Discord wants to help you build the best community you can - and that is exactly why the Discord Moderator Academy was created. Before you start building your team . Confident moderators are more willing to aid users in need than those who are still unsure of how the system works. How much time are you planning to spend on training? Take a more abstract, philosophical look at the practice of moderation- from exploring differing moderation styles to examining the moderator/user dynamic, and beyond. Discuss all things moderation, product features, Trust & Safety and Policy, and more. In order to use the command in channel method, you will need to instruct your users to remove the Unverified role or to add the Verified role to themselves. Selecting voluntary participants. Through our many articles, you can learn how to set up your community with moderation tools, run amazing events, grow and expand a wonderful moderation team, establish good rules, become a community leader, understand conflict resolution, and so much more. Effective management promotes a feeling of professionalism and simplifies the process of training new moderators by a lot. Channels that are made opt in, require privileged access, or moved to the bottom of the channel list will have less engagement than other channels, The channel with greet messages will have an increased number of readers and, if send messages is enabled, a greater number of messages and chatters. These countermeasures stop participants of a raid specifically from harming your server by preventing raiding users from accessing your server in the first place, such as through kicks, bans, or mutes of the users that triggered the detection.Damage prevention stops raiding users from causing any disruption via spam to your server by closing off certain aspects of it either from all new users, or from everyone. Ask yourself some questions. Get Discord Verification. Bots are authenticated via a token, compromised token can cause severe damage due to their capabilities if they have permissions granted to them by the server owner. While the staff team is widely international, there are still only so many languages we are able to cover among us at any given time. diane abbott son sectioned what is alfie boe doing now? However, you can reset the bot token if needed. Generally, this is done by typing a bot command in a channel, typing a bot command in a DM, or clicking on a reaction. Having a training or onboarding process in place is very important to have new moderators get accustomed with moderation culture, using bot commands, the server rules, and your moderation guidelines. Here are some of the most important ones you need to know:An important thing to note is that embeds also have their limitations, which are set by the API. Despite the number one academic program dedicated to adding extra pound. Preparation is key when you are giving any sort of training. In this respect, some anti-spam filters can act simultaneously as Fast Messages and Repeated Text filters.Sometimes, spam may happen too quickly for a bot to catch up. For this reason, its also important a robust filter also contains whitelisting options. Even if you do not pass this time, the test . Try to keep it simple and easily accessible for everyone involved. You can then give your training to someone on your team, in case you missed something important and to check whether or not your estimated time is accurate. There are several training methods that include buddy or mentor systems as well as exercises and demonstrations. If you pass the DMA Exam, you will be eligible to apply to join the Discord Moderator Discord (18 years and older) or the Moderator Mentorship Community. Allows you to put multiple fields in the same row, rather than having one per row. Recruits can display and appropriately train their soft skills and be informed about moderation standards in a controlled environment without fear or causing too much irreparable damage. An essential part of onboarding new moderators is to have an easily accessible document outlining the basic responsibilities and details on moderator tasks and different moderation teams. While many servers will use catch-all filters to make sure links stay in specific channels, some links will always be malicious. 7.5. hours. Verification ActionsOnce you decide whether you want to add or remove a role, you need to decide how you want that action to take place. If you are logging member joins and leaves, you can infer that Discord has taken action against shady accounts if the time difference between the join and the leave times is extremely small (such as between 0-5 seconds). This approach is most commonly used when onboarding new moderators. Embed titles are limited to 256 characters, Embed descriptions are limited to 2048 characters, The name of a field is limited to 256 characters and its value to 1024 characters, The footer text is limited to 2048 characters, The author name is limited to 256 characters, In addition, the sum of all characters in an embed structure must not exceed 6000 characters, A webhook can only send 30 messages per minute, Total membership over time grows more slowly or decreases, Total joins from the invite link/referrer decreases, Total membership over time increases more quickly or decreases more slowly, Total joins from the invite link/referrer increases. A group discussion will be better applicable to discuss moderation cases, where a demonstration and practice would work better to demonstrate how Modmail bots work. As such, being able to filter specific links is a good feature, with preset filters (Like the google filter provided by YAGPDB) coming in very handy for protecting your user base without intricate setup however, it is recommended you do configure a custom filter to ensure specific slurs, words etc. Interaction with your trainees is also important because it acts as a way for you to verify whether or not your objectives are properly conveyed. One additional component not included in the table is the effects of implementing a verification gate. Bigger servers tend to rely on a ticket or Modmail system, so properly introducing them with sample conversations or problematic matters is essential for both the recruit and the future user. These servers should be added to an invite whitelist to prevent their deletion.Anti-RaidRaids, as defined earlier in this article, are mass-joins of users (often selfbots) with the intent of damaging your server. There should be conversation about how to redirect users to higher staff and closing tickets appropriately so they dont stack up and cause confusion. Choosing an appropriate approach. Clarifying Our Dangerous and Regulated Goods Policy, Joining Forces to Create a Safer Internet, Announcing the Discord Moderator Academy Exam. As the center of community moderation for Discord, both servers foster discussions about community moderation, leadership and administration, and server development on Discord. $44,800 - $67,200 a year. Think of it this way- building a community is like building a city, and moderators are responsible for several facets of constructing that space including: At its heart, moderation is about building a healthy society- not just clicking the ban button. For example, gaming servers should have a brief description of the featured gaming companys Terms of Service and discussion about how to handle cheaters or users mentioning account sharing/selling in accordance with those rules. Just an endpoint to send data to, no actual hosting is required. . 314: Training and Onboarding New Moderators. The basics of not just team management but team attitude and moderator etiquette. Next, you need to enter your user ID. Both of these servers are a growing community of passionate moderators on the platform to discuss all things moderation. It is important to sleep well the night before and feel confident. Safety Center. To help institute a purpose, remember to think about your community from the perspective of a new member. - % visited more than 3 channels, Users click on each channel in equal proportion and send messages in equal proportion afterwards, % visited more than 3 channels will increaseFirst day activation increases. The content of the Discord Moderator Academy is organized based on complexity. Filtering allows these invites to be recognized, and dealt with more harshly. Verification ActionsOnce you decide whether you want to add or remove a role, you need to decide how you want that action to take place. The content of the Discord Moderator Academy is organized based on complexity. The more thorough the guidelines, the easier the document is to refer back to for any questions. Do this for 3 Months Minimum. Can create 10 webhooks per server with the ability to customize each avatar and name. No authentication that data sent to webhook is from a trusted source.If webhook URL is leaked, only non-permanent problems may occur (e.g. While the involvement of bots may be minimal, writing interview questions and determining evaluation criteria could be complex, Requires only a single #welcome type channel with instructions to click the reaction, Can require either only a single channel or two channels depending on preference, Does not require any channels, unless you want a backup verification method for users that have DMs disabled. User retention will decrease as well. Anti-Spam is integral to running a large private server, or a public server. This is very useful for training where moderators have to use a wide range of commands, such as explaining moderation and Modmail bots. I work well with colleagues! At the end you should provide some sort of model or example answer to let the recruits know where they need to improve. The exam consists of multiple-choice questions, as well as short answer questions on hypothetical situations, moderation policy, as well as some questions about your moderation experience and the communities you moderate. The common forms are listed in the table above. The common forms are listed in the table above. Learn how students use Discord to organize and stay connected across campus clubs, communities, and organizations. Download Nitro Discover Safety. Allows you to add multiple subtitles with additional content underneath them below the main Title & Description blocks. There are regular meetings about moderation on Discord, sneak peeks at upcoming Discord features, and the chance to hear from teams across the company on what theyre working on. abril 26, 2023 0 Visualizaes celebrities who met selena quintanilla. Bots are authenticated via a token, compromised token can cause severe damage due to their capabilities if they have permissions granted to them by the server owner. After each training, write down what went well and what could be improved. Markdown is also supported in an embed. *Unconfigurable filters, these will catch all instances of the trigger, regardless of whether theyre spammed or a single instance**Gaius also offers an additional NSFW filter as well as standard image spam filtering***YAGPDB offers link verification via google, anything flagged as unsafe can be removed****Giselle combines Fast Messages and Repeated Text into one filter. Subset filters are still a good thing for your anti-spam filter to contain as you may wish to punish more or less harshly depending on the spam. User FiltersMessages arent the only way potential evildoers can present unsavoury content to your server.
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